Privacy Policy

Managing Change, LLC / Managing Life's Changes, First Aid Services

Our Commitment to Your Privacy

Managing Change / Managing Life's Changes, First Aid Services ("Managing Change, LLC") recognizes that protecting privacy is essential to ensuring human dignity and safety. Whether you are signing up to volunteer, applying for a job, using our services, making a financial contribution, enrolling in training, or otherwise accessing our digital content (collectively, "Managing Change, LLC Activities"), your privacy is a priority, and we take great measures to protect it. The collection, use, and disclosure of your personal information will be consistent with our mission to provide high-quality first aid training and support services.

This Privacy Policy ("Policy") explains how we collect, use, and disclose your personal information when you engage in any Managing Change, LLC Activities. "Personal information" means information about you that you provide to us or that we obtain from other sources, and may include categories such as your name, address, age, financial data, Social Security Number, employment information, and other types of information that could be used to identify you.

Each time you engage in any of the Managing Change, LLC Activities, you acknowledge, accept, and consent to the collection, use, management, and disclosure of your personal information as set forth in this Policy, subject to applicable law. We may revise this Policy periodically and will notify you of any changes by posting an updated version on our website with a new effective date.

The Data We Collect

We may collect personal information and other data when you engage in any Managing Change Activities, including when you:

• Visit our websites or use our applications (mobile or otherwise)
• Sign up to volunteer or apply for a job
• Make a financial or in-kind donation
• Register for or receive training
• Access our services
• Participate in our campaigns and events

Contact and Background Information

• Name, mailing address, age, date of birth, email, phone number
• Social Security Number or other government-issued identification
• Health information (if applicable for training or volunteer roles)
• Demographic data (e.g., race/ethnicity, gender, sexual orientation)
• Geolocation data
• Device information (e.g., IP address, browser type)

Financial Information

When you make a donation, register for a class, or apply for a job, we may collect:

• Payment details (credit card number, expiration date)
• Billing and contact information
• Identity verification details

Device and Usage Information

• Browser type, operating system, IP/MAC addresses
• Website interactions (clicks, downloads, form submissions)
• Location data (if enabled)
• Cookies and tracking technologies (to improve user experience)

Information from Other Sources

• Social media platforms
• Partner organizations
• Publicly available sources
• Third-party vendors (for fraud prevention, marketing, etc.)

Other Information

• Survey responses
• Feedback and testimonials
• Inferences based on collected data

How We Use Personal Data

We may use your personal information in accordance with applicable law to:

• Maintain accurate records
• Process transactions (donations, registrations, etc.)
• Verify identity and prevent fraud
• Provide requested services and communications
• Personalize content and marketing
• Improve programs and services
• Support volunteer and donor engagement
• Comply with legal and contractual obligations

Aggregated or anonymized data may be used for analytics and program development.

Sharing of Personal Data

Managing Change does not sell, trade, or share donor personal data with third parties unless:

• Required for service fulfillment (e.g., payment processors)
• Required by law
• With explicit consent

Vendors and partners must adhere to strict confidentiality agreements.

How We Secure Data

• Encryption for sensitive data
• Secure payment processing
• Access controls and firewalls
• Regular system audits

While we strive to protect your data, no system is completely secure. If you need to review or correct your information, please contact us using the details below.

Children's Data and Parental Responsibility

Managing Change, LLC does not knowingly collect personal information from children under 13 without parental consent. Parents and guardians are encouraged to supervise children's use of our services.

How to Unsubscribe / Opt-Out

• Email opt-out: contact Support@ManagingLifesChanges.com
• Text opt-out: reply "STOP" to any SMS message

Contact Us About Privacy

For questions about this Privacy Policy, email Support@ManagingLifesChanges.com or write to: